Solid build, and feels full of quality. Only missing a star as it has sharp points on the end of the arms when folded and hung onto a collar, ofcourse, to fix that, you really just need to wear it as intended!
Love my new glasses, arrived quickly.
It was a bit of a nightmare claiming on private health insurance. A lot of emails back and forwards with the private insurer and good citizens as the provider info is far from clear. It was doable, and the customer service/responses were great, but I hope it gets rectified.
Hey Jacky, thanks so much for the feedback, and I’m really sorry the private health claim was such a hassle. I’ve looked into it and it seems FRANK requires some additional provider information, which made the process far more complicated than it should have been.
We’ve taken your feedback on board and will see what we can do to make this much clearer and smoother. Thanks for your patience through all the back and forth, and I’m so glad you love your new glasses!
Nik
I think I would like the eye frame / lense just slightly larger to keep sun : glare out. Can look quote small on face